Because we Care

Care instruction


  •  Put on jewelry after applying make-up, lotion, perfume or other cosmetic products.
  •  When needed, soak jewelry in a bowl of warm water and detergent-free soap. Lightly clean with a very soft brush.
  •  Remove when you’re off to bed.
  •  Wear it with a smile.


  • Wear while bathing or swimming.
  • Wear during sports or any manual tasks.
  • Expose jewelry to perfume or other harsh chemicals.
  •  Store jewelry in the bathroom or other humid areas

Repair Instructions:

To send in your Hayden jewelry for service, please email us at

Once you email us , we will get in touch with you to send in your damaged piece to our office for repair. Please pack repair item(s) securely to prevent damage during transit. Once fixed, you may pick up the repaired items or pay for our delivery service to have it shipped to your doorstep. For more information on our repairs policy.

Customer Repair Shipping Address:
248 , 6th of October Elmotamayez , Cairo, Egypt

*For all customers, please contact directly for instructions on sending your damaged piece in for service.